1. Information we collect
We collect only the information you choose to provide or that is needed to respond to your enquiry:
- Contact details — name, phone number and email address submitted through our appointment form or direct messages.
- Service preferences — the treatment category (Dental, Skin or Hair) you select when requesting an appointment.
- Message content — any additional information you include in your enquiry.
- Technical data — browser type, device information, IP address and pages visited, collected automatically via cookies and analytics tools.
2. How we use your information
We use the information we collect to:
- Respond to appointment requests, callbacks and general enquiries.
- Schedule and confirm consultations at our Saket clinic.
- Improve our website experience and understand which services visitors are most interested in.
- Comply with legal, regulatory or clinical record-keeping obligations where applicable.
We do not sell your personal information to third parties.
3. Cookies and analytics
Our website uses cookies and similar technologies to measure traffic and improve performance. We currently use Google Ads conversion tracking to understand how visitors interact with our site after clicking an ad.
You can manage or disable cookies through your browser settings. Please note that some features may not work as intended if cookies are blocked.
4. Third-party services
We rely on a small number of third-party services to operate this website and communicate with patients. These include:
- Google — for advertising conversion tracking and analytics.
- WhatsApp — for direct chat links initiated by you.
- Website hosting / form services — to display the site and deliver enquiry notifications.
These providers process data according to their own privacy policies. We choose services with reasonable security and data-handling practices, but we cannot control their independent operations.
5. Data security
We apply reasonable administrative, technical and physical safeguards to protect the information we collect. However, no website or online transmission can be guaranteed to be completely secure. Please do not submit sensitive medical information through the website contact form unless specifically requested by our staff.
6. Your choices and rights
You may request to access, correct or delete the personal information you have provided to us by contacting the clinic directly. We will respond within a reasonable timeframe and may ask you to verify your identity before making changes.
7. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.
8. Contact us
If you have questions about this Privacy Policy or how your information is handled, please reach out:
- T, 88C, Press Enclave Marg, opposite MGF Mall, Khirki Extension, Saket, New Delhi, Delhi 110017
- +91 93550 66610
- 32diamondssmile@gmail.com